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Terms & Conditions

Ready Set Love® Terms and Conditions

By purchasing and participating in Ready Set Love® programs, you agree to abide by the terms and conditions below.

Program Delivery

Ready Set Love programs are online subscriptions only. No materials will be shipped to you. You are responsible for ensuring you are able to receive the emails sent by the programs and for setting your email preferences so that program emails are delivered to one of your primary email inboxes.

Feedback

We welcome your feedback on any aspect of the program or website that you feel could be improved. Loving the program? Please send us a testimonial! To send us positive or constructive feedback, please send an email to admin@readysetlove.com with your suggestions, appreciation or comments. Thank you.

Customer Service/Support

We aim to please here at Ready Set Love®, but we may not always be able to solve your problem. If you need help or have a question, please email admin@readysetlove.com and we will respond as soon as possible. John may occasionally answer questions of a personal nature (i.e. relationship questions), but his response is not guaranteed and is not a part of the program. If you experience technical difficulties, we will attempt to answer basic questions related to program delivery, but we can not offer any technical support outside the scope of our content and ensuring it is sent to you properly on our end.

Payments

Payment is due at the time of purchase. All sales are final. There are no refunds and no refund period. Unfortunately, high quality online content is always at risk of being copied or stolen. Refund periods tend to promote that activity and we want to protect the quality of our programs and service. We describe our programs as best we can in advance to ensure an educated purchase. Our policy seeks to ensure that those purchasing our programs are couples and individuals who are committed to their relationship and personal growth, rather than individuals seeking to appropriate the content for their own business projects. In addition, we highly recommend you begin each Ready Set Love® program with a full commitment to not only begin the course but to stay on track and complete it fully. The difference in results between those who start our courses and do not complete them and those who finish them is significant. We encourage all course participants to dedicate themselves at the outset to completing the entirety of their program, as that intention will also fuel the personal and relationship growth that you seek.

Access to our online programs is time-limited and expires roughly one month after the conclusion of your course as designed. The means our 6-week course will be available to you for approximately 10 weeks and our 12-week video course will be available to you for approximately 4 months in total. Make sure to fully utilize the course in the time allotted for that course, as not only does it promote a better educational experience, but you will cease to have access to the course material once your timed access expires.

Cancellation Policy

If you want to cancel delivery of your Ready Set Love® program before it is over, send us an email. Keep in mind there are no refunds, but we can cease delivery of program emails and cancel your access. If for some reason you experience technical difficulties or are suddenly unable to continue the program due to emergency, please contact us and we will work with you to try and find an appropriate solution.

Privacy

We take care to protect the information you give us including your name, email and address. We do not sell or share our registrants’ information to or with anyone. We do not make public the names or identities of those who register for the program, however you are welcome to join our Facebook group and share your dedication to relationship growth with your friends and others. In fact we encourage individuals and couples who successfully complete our courses to be ambassadors for healthy relationships in their personal and online communities. All payments are processed securely through an industry standard, third-party payment gateway. To read our full Privacy Policy, click here: Ready Set Love® Privacy Policy

Security

No website or database is 100% secure, however we do our best to protect your information by employing leading website security protocols as well as additional security monitoring software. Payments are processed offsite by an industry-standard secure payment processing service, ensuring PCI and SSL compliance and the highest level protection of your payment information. Recurring payment information is stored offsite by the same merchant provider. We do not divulge details of program participation or share our database with anyone.

Health

Should you experience a medical or other emergency while engaged with Ready Set Love® program materials, please call 911 immediately. If strong emotions are elicited while practicing aspects of the program, please seek the help of a local psychotherapist as soon as possible. Program registrants understand that relationship learning and exercises can be stimulating and that strong reactions and emotions may occasionally surface. Program participants agree to take responsibility for their own reactions and feelings and to seek the appropriate medical or mental health attention as needed.

Copyrights

All content associated with Ready Set Love®, Ready Set Love® programs, and the readysetlove.com website is owned and copyrighted by Ready Set Love, LLC and by John Howard. Program content may not be copied, pasted, or re-used without the express consent of the owner. Program materials may not be sold or shared without express permission, save for the exception below. Program emails may not be forwarded to any other parties. Want to share something you learned in the program with the world? You may use a short excerpt with proper credit, or use your own words and tell people where the information came from! Thanks!

Disclaimer

Ready Set Love, LLC and John Howard are not offering counseling or therapy services through Ready Set Love® programs or through the readysetlove.com website. Ready Set Love® offers educational programs and coaching only, not clinical, mental health, or counseling services. Ready Set Love® is not a counseling platform and John Howard is not conducting psychotherapy or counseling services from the Ready Set Love® platform or website. Ready Set Love® programs are not a replacement for couples therapy when therapy is needed. Any advice or guidance given by Ready Set Love® programs, staff, or by John Howard himself is not to be construed as medical or clinical advice for your particular situation, or as the advice of  a licensed psychotherapist as part of a professional therapeutic contract. Although John is a licensed couples therapist, he is not offering psychotherapy or counseling to those who purchase and participate in Ready Set Love® programs. He is providing education only. The buyer is responsible for knowing the difference between education and psychotherapy and for seeking professional mental health services as needed.

Complaints

Should you have any complaints about Ready Set Love@ programs, please email us directly at admin@readysetlove.com and we will work with you to resolve them.

Legalities

The seller is not responsible for any health or safety considerations related to program participation, content, or any such concerns experienced during the course of being registered in the program. The seller shares no responsibility in the case of any harm incurred during or through participation in the program.

These terms and conditions are subject to change.

I have read and agree to the terms and conditions.

__________________________________________________

 

Ready, Set, Love! Website Terms and Conditions (“Agreement”)

This Agreement was last modified on September 20, 2014.

Please read these Terms of Service completely using readysetlove.com which is owned and operated by Ready Set Love, LLC. This Agreement documents the legally binding terms and conditions attached to the use of the Site at readysetlove.com.

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of Ready Set Love, LLC and John Howard and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Termination

Ready Set Love, LLC reserves the right to terminate your access to the Site, without any advance notice.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Ready Set Love, LLC.

Ready Set Love, LLC has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Governing Law

This Agreement is governed in accordance with the laws of Texas, United States.

Changes to This Agreement

Ready Set Love, LLC reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the readysetlove.com site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at admin@readysetlove.com.

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