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Terms & Conditions

Ready Set Love! Program Terms and Conditions

By participating in the Ready Set Love! program, you agree to abide by the terms & conditions below.

Program Delivery

Ready Set Love! is an online subscription only. No materials will be shipped to you. You are responsible for ensuring you are able to receive the emails sent by the program and for setting your email preferences so that program emails are delivered into one of your primary email inboxes.

Feedback

We welcome your feedback on any aspect of the program or website that you feel could be improved. Loving the program? Please send us a testimonial! To send us positive or constructive feedback, please send an email to admin@readysetlove.com with your suggestions, appreciation or comments. Thank you.

Customer Service/Support

We aim to please here at Ready Set Love!, but we may not always be able to solve your problem. If you need help or have a question, please email admin@readysetlove.com and we will respond as soon as possible. John may occasionally answer questions of a personal nature (i.e. relationship questions), but his response is not guaranteed and is not a part of the program. If you experience technical difficulties, we will attempt to answer basic questions related to program delivery, but we can not offer any technical support outside the scope of our content.

Payments

Payment is due at the time you subscribe. Access to our members area will not be granted if payment is not received or if the payment method is declined.

Cancellation Policy

You may cancel your Ready Set Love! subscription at any time. Cancellations take effect at the end of the month in which the cancellation is initiated. There is no refund granted for the first month or the current month in which the cancellation is initiated, nor is there a proration of the subscription fee based on the cancellation date. The initial subscription fee for the first month is charged regardless of the date of cancellation and is not refundable. This policy seeks to ensure that those registering for the program are couples or individuals who are committed to their relationship and personal growth, rather than individuals seeking to appropriate content for other business projects. See ‘Cancellations’ below for the cancellation procedure.

The first two weeks will only give you a ‘taste’ of how the program works, they cannot deliver the power of the entire program to help you create a better relationship. I encourage all couples to dedicate themselves at the outset to completing the entire 12-month program, as that intention will also fuel your growth. If for some reason you experience technical difficulties or are suddenly unable to continue the program due to emergency, please contact us and we will work with you to try and find an appropriate solution.

Privacy

We take care to protect the information you give us including your name, email and address. We do not sell or share our registrants’ information to or with anyone. We do not make public the names or identities of those who register for the program.You may comment on weekly posts and leave testimonials anonymously or with your initials. All payments are processed securely through an industry standard third-party payment gateway, that way we are not collecting or storing payment information. To read our full Privacy Policy, click here: Ready Set Love! Privacy Policy

Security

No website or database is 100% secure, however we do our best to protect your information by employing leading website security protocols. Payments are processed offsite by an industry-standard secure payment processing service, ensuring PCI and SSL compliance and the highest level protection of payment information. Recurring payment information is stored offsite by the same merchant provider. We do not divulge details of program participation or share our database with anyone.

Health

Should you experience a medical or other emergency while engaged with the Ready, Set, Love! program material, please call 911 immediately. If strong emotions are elicited while practicing aspects of the program, please seek the help of a local psychotherapist as soon as possible. Program registrants understand that relationship learning and exercises can be stimulating and that strong reactions and emotions may occasionally surface. Program participants agree to take responsibility for their own reactions and feelings and seek the appropriate medical or mental health attention as needed.

Copyrights

All content on the Ready Set Love! website and in the Year of Love program is owned and copyrighted by Ready Set Love, LLC and by John Howard. Program content may not be copied, pasted, or re-used without the express consent of the owner. Program materials may not be sold or shared without express permission, save for the exception below. Program emails may not be forwarded to any other parties. Want to share something you learned in the program with the world? You may use a short excerpt with proper credit, or use your own words and tell people where the information came from! Thanks!

Disclaimer

Ready Set Love, LLC and John Howard are not offering counseling or therapy services through the Ready, Set, Love! program or website. Ready, Set, Love! offers education only, not clinical services. Ready, Set, Love! is not a replacement for couples therapy when therapy is needed. Any advice or guidance given by Ready, Set, Love! or John Howard is not to be construed as medical or clinical advice for your particular situation, or as the advice of  a licensed psychotherapist as part of a professional therapeutic contract. Although John is a couples therapist, he is not offering psychotherapy or counseling to those who register for the Ready, Set, Love! program. He is providing education only. The buyer is responsible for knowing the difference between education and psychotherapy and for seeking professional mental health services as needed.

Cancellations

Once payment has been processed for the first month of membership, the buyer is a member and entitled at minimum to one month of membership. Cancellations may be made at any time by sending an email with the subject line ‘Cancellation’ to admin@readysetlove.com. Note that you will still be charged for the current month in which you cancel. There is no refund for the current month in which you cancel, nor is there any proration of the subscription fee based on the date of cancellation. Your email must be sent from the registered email address at which you receive member emails and it must contain the name of the primary registrant to be able to match records.

Complaints

Should you have any complaints about the Ready, Set, Love! program, please email us directly at admin@readysetlove.com and we will work with you to resolve them.

Legalities

The seller is not responsible for any health or safety considerations related to program participation, content, or any such concerns experienced during the course of being registered in the program. The seller shares no responsibility in the case of any harm incurred during or through participation in the program.

These terms and conditions are subject to change.

I have read and agree to the terms and conditions.

__________________________________________________

 

Ready, Set, Love! Website Terms and Conditions (“Agreement”)

This Agreement was last modified on September 20, 2014.

Please read these Terms of Service completely using readysetlove.com which is owned and operated by Ready Set Love, LLC. This Agreement documents the legally binding terms and conditions attached to the use of the Site at readysetlove.com.

By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms of Service.

Intellectual Property

The Site and all of its original content are the sole property of Ready Set Love, LLC and John Howard and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Termination

Ready Set Love, LLC reserves the right to terminate your access to the Site, without any advance notice.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Ready Set Love, LLC.

Ready Set Love, LLC has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Governing Law

This Agreement is governed in accordance with the laws of Texas, United States.

Changes to This Agreement

Ready Set Love, LLC reserves the right to modify these Terms of Service at any time. We do so by posting and drawing attention to the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the readysetlove.com site immediately.

Contact Us

If you have any questions about this Agreement, please feel free to contact us at admin@readysetlove.com.

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